Contact Us

From anywhere in the world

Canadian Office

940 Brock Rd.
Unit #9
Pickering, Ontario
L1W 2A1

Sales & Technical Support

toll free: 1-888-903-7225
phone: 903-453-0801
fax: 903-453-0808
Hours of Operation
8:30 am - 4:30 pm, Eastern M - F

Main Office

6725 W. FM 1570
Greenville, TX  75402

We are located at the intersection of
Interstate 30 and FM 1570 at exit 89.

Sales & Technical Support

toll free: 1-888-903-7225
phone: 903-453-0801
fax: 903-453-0808

European Office

Parc Logistique Eurohub South
CR 161
3434 – Dudelange

Sales & Technical Support

Filipe Barrau
phone: +352 278 604 81
fax: +352 24 61 12 71


UK Office

6 Melford Ct.
Hardwick Grange

Sales & Technical Support

Kerry Mottram
John Linaker
phone: +44 (0) 1925 454093
fax: +44 (0) 1925 479873


Australian Office

16 Waddikee Rd.
Lonsdale, SA, 5160

Sales & Technical Support

phone: +61 08 8326 5500
fax: +61 08 8326 1888
8 am - 5 pm, Australian Central Standard Time , M - F

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Cage Code: 60QH5
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Innovation First incorporated in 1996 and is a privately held S corporation. The company is founded on the belief that innovation very early in the design process is necessary to produce simple and elegant designs. Innovation First began producing electronics for unmanned mobile ground robots and is now the industry leader.

The RackSolutions® division was formed in 1999 with the goal of becoming the "Rack Mount Problem Solvers". Innovation First works closely with all major computer OEMs to provide custom mounting solutions and industry wide rack compatibility. Its racking solutions are industry standards and are installed worldwide. RackSolutions® now has a broad range of solutions for all rack types and rack manufacturers.

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Technical Overview & Capabilities

RackSolutions® is widely respected in the area of solutions for the rack mount industry. Working with all the major OEMs, RackSolutions® has established a reputation for adapting and designing solutions to solve problems created by inconsistent rack standards.

Custom products and fast design-to-build times are the cornerstones of RackSolutions' success. With an engineering process designed to create prototypes in 48 hours and final products within 2 weeks, RackSolutions® allows its customers to recover from racking issues before the problems become acute. Its policy of absorbing engineering costs for the design of custom products means the customer only pays for the end product.

With over 90 years of combined engineering experience (70 years in the defense industry), RackSolutions® builds products to meet the demands and specifications of any customer. The RackSolutions® product line consists of conversion brackets, shelves and rails, 4 post racks and miscellaneous custom products. Its engineers design standard products to solve the majority of the customers' racking needs, while also offering services for custom solutions.

RackSolutions® conversion brackets (patent pending) are now the industry standard for installing servers in 2Post Relay Racks. These conversion brackets are utilized by Dell, Compaq, HP, IBM and Gateway. This solution supports broad installations, including expansive data centers at Yahoo, Walmart and eBay.

Through its commitment to excellence, Innovation First will continue to provide innovative and cost effective solutions to solve racking problems.