Orders and Returns
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Return Policy
- Customer has 30 days from date of purchase to request a return.
- All returned parts may be subject to a restocking charge. The standard restocking charge is 10%.
- Please email: rma@racksolutions.com for a Return Merchandise Authorization (RMA) number and RMA FORM before returning any merchandise.
- Single returned racks that have been assembled will incur a 20% restocking fee. Racks must be complete. Multiple assembled racks may not be returned.
- Individual brackets orders cannot be returned.