Customer has 30 days from date of purchase to request a return.
- Customer is responsible for initial shipping charges.
- All returned parts are subject to a restocking charge. The standard restocking fee is 15%.
- All returns will need to be sent back within 30 days of the date of their assigned RMA or additional fees will be applied.
- Please email: firstname.lastname@example.org for a Return Merchandise Authorization (RMA) number and RMA FORM before returning any merchandise.
- Single returned racks that have been assembled will incur a 20% restocking fee. Racks must be complete. Multiple assembled racks may not be returned.
- Individual brackets orders cannot be returned.